Terms of Service

Last modified: March 16, 2026

Acceptance of the Terms of Service

These terms of service are entered into by and between you and CalSync Tech, Inc. ("Company," "we," or "us"). Individuals who use the Services are referred to as Users, and "you" and "your" refer to you as a User as well. If you access the Services or accept these Terms of Service on behalf of a company (including a California Regional Center) or other legal entity, you represent and warrant that you have the authority to bind that legal entity and, in such event, "you" and "your" will refer to that legal entity.

The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, "Terms of Service"), govern your access to and use of the Heuman application, available as a web application on heumanapp.com and as a mobile application (both collectively, the "App").

Please read the Terms of Service carefully before you start to use the App. By using and subscribing to the App, you accept and agree to be bound to and abide by these Terms of Service and our Privacy Policy, found at [PRIVACY POLICY], incorporated herein by reference. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the App.

This App is available to users who are 18 years of age or older. By using this App, you represent and warrant that you are of legal age to form a binding contract with the Company.

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Changes to the Terms of Service

We may revise and update these Terms of Service from time to time in our sole discretion. All changes are effective immediately when we post them.

Your continued use of the App following the posting of revised Terms of Service means that you accept and agree to the changes

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Accessing the App and Account Security

We reserve the right to withdraw or amend this App, and any service or material we provide on the App, in our sole discretion without notice. We will not be liable if, for any reason, all or any part of the App is unavailable at any time or for any period. From time to time, we may restrict user access, including registered user access, to some parts of the App or the entire App.

You are responsible for both:

Making all arrangements necessary for you to have access to the App.
Ensuring that all persons who access the App through your internet connection are aware of these Terms of Service and comply with them.

To access the App or some of the resources it offers, you will be asked to subscribe and provide certain registration details or other information. It is a condition of your use of the App that all the information you provide on the App is correct, current, and complete. You agree that all information you provide to register with this App or otherwise, including, but not limited to, through the use of any interactive features on the App, is governed by our Privacy Policy [PRIVACY POLICY], and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this App or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion if, in our opinion, you have violated any provision of these Terms of Service.

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Intellectual Property Rights

The App and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms of Service grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to use the App exclusively for your internal business operations and for the specific purpose and scope of the subscription plan you have selected. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our App, except as follows:

Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
You may store files that are automatically cached by your Web browser for display enhancement purposes.
You may download one copy of the App for your own limited business use and not for further reproduction, publication, or distribution.

You must not:

Modify copies of any materials from the App.
Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this App.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the App in breach of the Terms of Service, your right to use the App may be terminated immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the App or any content on the App is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the App not expressly permitted by these Terms of Service is a breach of these Terms of Service and may violate copyright, trademark, and other laws.

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Trademarks

The Company name, the term HEUMAN, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this App are the trademarks of their respective owners.

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Prohibited Uses

You may use the App only for lawful purposes and in accordance with these Terms of Service. You agree not to use the App:

In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
To send, knowingly receive, upload, download, use, or re-use any material that does not comply with the Content Standards set out in these Terms of Service.
To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing).
To stalk, abuse, use profanity, send sexually explicit communication, threaten, intimidate, act in a rude, vulgar, sexist, or derogatory manner, defame, insult, make racially offensive statements, or otherwise harass any user or other individual;
To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the App, or which, as determined by us, may harm the Company or users of the App, or expose them to liability.

Additionally, you agree not to:

Use the App in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the App, including their ability to engage in real time activities through the App.
Use any robot, spider, or other automatic device, process, or means to access the App for any purpose, including monitoring or copying any of the material on the App.
Use any manual process to monitor or copy any of the material on the App, or for any other purpose not expressly authorized in these Terms of Service, without our prior written consent.
Use any device, software, or routine that interferes with the proper working of the App.
Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the App, the server on which the App is stored, or any server, computer, or database connected to the App.
Attack the App via a denial-of-service attack or a distributed denial-of-service attack.
modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the App or any software used on or for the Service or the App, or cause others to do so;
forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted to or through the App (either directly or indirectly through use of third party software);
Otherwise attempt to interfere with the proper working of the App.

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User Contributions

The App may contain personal web pages or profiles, forums, and other interactive features (collectively, "Interactive Services") that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, "post") content or materials (collectively, "User Contributions") on or through the App.

All User Contributions must comply with the Content Standards set out in these Terms of Service.

Any User Contribution you post to the site will be considered non-confidential and non-proprietary; therefore, we strongly advise you to avoid posting any confidential and personal health information. By providing any User Contribution on the App, you grant us and our licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material according to your account settings.

You represent and warrant that:

You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our licensees, successors, and assigns.
All of your User Contributions do and will comply with these Terms of Service.

You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not the Company, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.

We are not responsible or liable to any third party for the content or accuracy of any User Contributions posted by you or any other user of the App.

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User Conduct

Data Privacy and HIPAA Compliance

As a user of this App, you will have access to Protected Health Information ("PHI"). You are strictly required to:

Comply with all rules and regulations set forth by the Health Insurance Portability and Accountability Act (HIPAA).
Access only the PHI of clients for whom you have a direct professional need-to-know to perform your duties.
Ensure that any PHI viewed or collected via the app remains confidential and is not disclosed to unauthorized third parties.

Confidentiality under California Law

In addition to HIPAA, all users must comply with:

The Lanterman Developmental Disabilities Services Act: Users must maintain the strict confidentiality of all Regional Center client information as required by California Welfare and Institutions Code § 4514.
Confidentiality of Medical Information Act (CMIA): Users are prohibited from disclosing medical information regarding a patient/client without prior authorization, except as permitted by California Civil Code § 56.10.

Integrity of Records and EVV

To ensure compliance with California’s Electronic Visit Verification (EVV) requirements and labor laws, you agree to:

Accurate Time-Entry: Record all start times, end times, and service durations truthfully and in real-time.
No Falsification: You are strictly prohibited from falsifying, spoofing, or manipulating GPS data, time stamps, or EVV records.
Verification: You acknowledge that the app may use location services to verify service delivery as required by state and federal mandates.

Administrative Responsibilities

It is the responsibility of the user to implement:

Role-based access controls and prompt off-boarding
Staff training and internal compliance policies
Device security and account credential management

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Mandated Reporting Compliance

Acknowledgment of Mandated Reporter Status

User acknowledges that as an employee or contractor of a California Regional Center or a vendored service provider, they may be classified as a "Mandated Reporter" under California Welfare and Institutions Code § 15630 (Elder and Dependent Adult Abuse) and/or California Penal Code § 11165.7 (Child Abuse). Heuman does not monitor content for clinical risk or safety indicators and the Company has no duty to review, intervene, escalate, or warn based on user-submitted data.

Duty to Report Independently

User agrees that:

Individual Responsibility: The legal duty to report suspected abuse or neglect is an individual obligation. Use of the App for documentation does not satisfy or replace the legal requirement to make a telephonic and/or written report to the appropriate local authorities (e.g., Adult Protective Services, Child Protective Services, or law enforcement).
No Interference: No supervisor or administrator may impede or inhibit a User’s reporting duties, nor shall the App be used to prevent a User from making a required report.

Limited Liability of Provider

The App is a tool for data collection and transmission. We do not monitor client data for signs of abuse and we are not responsible for identifying, investigating, or reporting suspected abuse on behalf of the User or the Regional Center.

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Monitoring and Enforcement; Termination

We have the right to:

Remove or refuse to post any User Contributions for any or no reason in our sole discretion.
Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms of Service, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the App or the public, or could create liability for the Company.
Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the App.
Terminate or suspend your access to all or part of the App for any violation of these Terms of Service.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the App. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

However, we do not undertake to review all material before it is posted on the App and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

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Content Standards

These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, User Contributions must not:

Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.
Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person.
Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Service and our Privacy Policy [LINK TO PRIVACY POLICY].
Be likely to deceive any person.
Promote any illegal activity, or advocate, promote, or assist any unlawful act.
Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person.
Impersonate any person or misrepresent your identity or affiliation with any person or organization.
Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising.
Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

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Copyright Infringement

We take claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement that comply with applicable law. If you believe any materials accessible on or from the App infringe your copyright, you may request removal of those materials (or access thereto) from the App by submitting written notification to our Copyright Agent (designated below), which must include substantially the following:

(a) Your physical or electronic signature.

(b) Identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works on the App, a representative list of such works.

(c) Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material.

(d) Adequate information by which we can contact you (including your name, postal address, telephone number and, if available, e-mail address).

(e)A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent or the law.

(f) A statement that the information in the written notice is accurate.

(g) A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Our designated Copyright Agent to receive such written notifications is:

Christian Haber

Email: support@heumanapp.com

Please be aware that if you knowingly materially misrepresent that material or activity on the App is infringing your copyright, you may be held liable for damages.

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Reliance on Information Posted

The information presented on or through the App is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the App, or by anyone who may be informed of any of its contents.

This App e may include content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

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Changes to the App

We may update the content on this App from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the App may be out of date at any given time, and we are under no obligation to update such material.

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Information About You and Your Visits to the App

All information we collect on this App is subject to our Privacy Policy. By using the App, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

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Subscriptions and Fees

In order to use the App, you need to create an account and subscribe to the App. Once you become a subscriber, your subscription, will continue month-to-month or year-to-year (depending on the billing period you have selected) unless and until you cancel your subscription, or we terminate it. You may cancel your subscription at any time, and you will continue to have access to the App through the end of your billing period.

We may offer different subscription plans, including special promotional plans or subscriptions with differing conditions and limitations. Any materially different terms from those described in these Terms of Service will be disclosed at your sign-up or in other communications made available to you. We reserve the right to modify, terminate or otherwise amend our offered subscription plans upon notice. Such notice may be provided by an e-mail message to the e-mail you have provided upon creating your account or in the form of an announcement on the App.

All subscription fees are exclusive of all applicable government, state, provincial, municipal or other taxes which you agree to pay based on where you are primarily domiciled. In addition to any fees charged by us, you may still incur charges incidental to using our products or services, for example, charges for Internet.

Subscription fees are fully earned upon payment and we do not provide refunds for paid subscription fees, unless we conclude there has been a duplicate charge or you have overpaid due to system errors.

You must provide us with a current, valid, accepted method of payment upon subscribing to our services and authorize us to automatically bill your payment method each billing period on the calendar day corresponding to the commencement of your paid subscription. We reserve the right to change the timing of our billing, in particular, as indicated below, if your payment method has not successfully settled. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your payment method information or cancel your subscription, you remain responsible for any uncollected amounts and authorize us to continue billing the payment method, as it may be updated. This may result in a change to your payment billing dates. For certain payment methods, the issuer of your payment method may charge you a foreign transaction fee or other charges. Check with your payment method service provider for details.

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Linking to the App and Social Media Features

You may link to the App, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express consent.

This App may provide certain social media features that enable you to:

Link from your own or certain third-party websites to certain content on this App.
Send emails or other communications with certain content, or links to certain content, on this App.
Cause limited portions of content on this App to be displayed or appear to be displayed on your own or certain third-party websites.

You may use these features solely as they are provided by us, and solely with respect to the content they are displayed with. Subject to the foregoing, you must not:

Establish a link from any website that is not owned by you.
Cause the App or portions of it to be displayed on, or appear to be displayed by, any other site, for example, framing, deep linking, or in-line linking.
Link to any part of the App other than the homepage.
Otherwise take any action with respect to the materials on this App that is inconsistent with any other provision of these Terms of Service.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.

We may disable all or any social media features and any links at any time without notice in our discretion.

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Links from the App

If the App contains links to other sites and resources provided by third parties, these links are provided for your convenience only, and this may include links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this App, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

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Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the App will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE APP OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE APP OR YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY APP LINKED TO IT.

YOUR USE OF THE APP, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE APP IS AT YOUR OWN RISK. THE APP, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE APP ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE APP. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE APP, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE APP WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE APP OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE APP WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

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Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COLLECTIVE LIABILITY OF THE COMPANY AND ITS SUBSIDIARIES AND AFFILIATES, AND THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS, TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE GREATER OF $1000 OR THE AMOUNT YOU HAVE PAID TO THE COMPANY IN THE LAST 12 MONTHS AS SUBSCRIPTION FEES FOR THE APP.

The limitation of liability set out above does not apply to liability resulting from our gross negligence or willful misconduct.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

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Additional Limitations of Liability and Disclaimers

Accuracy of Data and Compliance

The App is a tool for data collection and management; however, the User remains solely responsible for the content and legality of the data entered. We disclaims all liability for:

Incorrect Time Entries: Any errors, omissions, or fraudulent time-entries submitted by employees or contractors. It is the Regional Center’s responsibility to review and approve all records for accuracy.
Regional Center Compliance Mistakes: Any failure by the Regional Center or its employees to comply with HIPAA, the Lanterman Act, EVV mandates, or other state and federal regulations.
GPS and Location Inaccuracies: Inaccuracies in location data caused by the User's hardware, mobile device settings, cellular signal strength, or third-party operating systems (e.g., iOS or Android).
Independent Verification: To minimize risk of inaccuracies, users must independently verify time entries, GPS data, service delivery, and incident records before billing, payroll, EVV submission, or audits. For avoidance of any doubt, platform outputs shall not be considered "official records" unless reviewed and approved by the user organization.

External Calculations and Financials

We provide data exports and reporting tools for convenience only. We are not a payroll, tax, or legal advisory service. We disclaim all liability for:

Payroll and Tax Calculations: Any errors in payroll processing, tax withholdings, or benefit calculations performed by the Regional Center or a third-party payroll provider using data exported from the App.
Legal Interpretations: Any reliance on the App’s reporting to satisfy specific labor law requirements, including overtime or meal-break calculations, which should be verified by the Regional Center’s legal counsel.

Service Outages and Third-Party Dependencies

The App relies on third-party infrastructure to function. We shall not be held liable for any service interruptions, data loss, or delays caused by:

Cloud Hosting and Infrastructure: Outages or failures of third-party hosting providers (e.g., Amazon Web Services (AWS)).
App Ecosystems: Maintenance, downtime, or account issues related to the Apple App Store or Google Play Store.
Payment and Financial Services: Failures or processing delays caused by third-party payment processors (e.g., Stripe).
Internet/Device Connectivity: General internet outages or the failure of a User’s specific device to connect to the service.

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Medical Disclaimer

For avoidance of any doubt, Heuman is not a medical device for diagnostic purposes, clinical decision support system, or emergency service. Further, the App does not provide medical, clinical, diagnostic, treatment, or supervisory services. Users should not disregard or delay in obtaining medical advice for any medical condition they may have and should seek the assistance of their health care professionals for any such conditions. Heuman is not intended to replace professional judgment, care plans, or mandated escalation protocols.

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Business Associate Agreement

Company’s HIPPA related responsibilities shall be governed by the Business Associate Agreement between the Company and the user. In the event of a conflict between the Business Associate Agreement and these ToS, the Business Associate Agreement shall prevail.

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Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Service or your use of the App, including, but not limited to, your User Contributions, any use of the App's content, services, and products other than as expressly authorized in these Terms of Service, or your use of any information obtained from the App.

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Governing Law and Jurisdiction

All matters relating to the App and these Terms of Service, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of California without giving effect to any choice or conflict of law provision or rule (whether of the State of California or any other jurisdiction).

Any legal suit, action, or proceeding arising out of, or related to, these Terms of Service or the App shall be instituted exclusively in the federal courts of the United States or the courts of the State of California. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

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Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms of Service shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Service shall not constitute a waiver of such right or provision.

If any provision of these Terms of Service is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.

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Entire Agreement

The Terms of Service, our Privacy Policy, and our Notice of Privacy Practices constitute the sole and entire agreement between you and the Company regarding the App and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the App.

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Your Comments and Concerns

This App is operated by CalSync Tech, Inc., located at 5065 Deer Valley Rd Suite 248 Antioch CA 94531.

All feedback, comments, requests for technical support, and other communications relating to the App should be directed to: support@heumanapp.com.